Concept
The insight asymmetry
People are biased toward believing they understand others better than others understand them. A taxonomy for reading people accelerates exactly that bias: the fluency is real and the confidence outruns it invisibly. You see about a tenth of a person; the rest is offered, not deduced.
Where it appears
Treated in
- Part Two — How to PracticePresenceA conversation is two people each building a model of the other while being modelled themselves — why an accurate reading lands as an attack until the other person can tell you're actually there.